Hotel operations,
powered by AI.
Reservations, front desk, booking engine, and a 24/7 AI guest concierge — all in one cloud-native platform built for independent hotels.
Occupancy
78%
↑3% vs last week
ADR
$189
avg daily rate
RevPAR
$147
per available room
In-House
42
8 arr · 3 dep
< 2s
avg booking load time
24/7
AI guest coverage
1000+
properties at target scale
99.9%
uptime SLA
Everything you need
One platform. Every workflow.
From the tape chart to the AI concierge, Intelio handles every part of running a hotel — without the enterprise price tag.
Flagship feature
The tape chart that
front desk loves.
Gantt-style visual calendar with true drag-and-drop. Move reservations by dragging the block. Extend a stay by resizing. Create walk-ins with a single click on any empty cell. Everything syncs in real time.
- Drag-and-drop to move & resize reservations
- Group bookings with shared organizer billing
- Double-booking prevention enforced server-side
- Source tracking: direct, OTA, phone, walk-in
Occupancy
78%
↑3% vs last week
ADR
$189
avg daily rate
RevPAR
$147
per available room
In-House
42
8 arr · 3 dep
Hotel Bellaria
AI Concierge · online
Folio charged ✓
Club sandwich — $14.50
Task created ✓
Towels → Room 204
Your hotel,
available 24/7.
Guests text your hotel on WhatsApp. The AI identifies them, handles their request end-to-end, and posts charges to their folio — automatically, without waking up your front desk. The same AI engine also prices your direct booking engine and keeps every OTA channel in sync — one intelligence layer, not three disconnected tools.
- Handles towel requests, food orders, maintenance tickets
- Posts POS charges directly to guest folios
- Replies in the guest's own language
- Every action logged — full audit trail
Built different. Priced fairly.
Truly cloud-native
Serverless on AWS. Scales from 1 to 10,000 properties without a single infrastructure change. No installs, no updates, no downtime.
AI that actually works
The AI concierge uses OpenAI tool-calling to act directly on your PMS — not just answer questions, but complete tasks end-to-end with guardrails.
Enterprise security
RBAC, 2FA, IP allowlist, PCI-aligned Stripe payments, full audit log. Multi-tenant with strict property isolation from day one.
Loved by hoteliers.
“We replaced three separate tools with Intelio and cut front desk setup time by 60%. The AI concierge handles half our overnight guest requests automatically.”
Sofia Andersen
General Manager, The Nordic Boutique, Copenhagen
“The tape chart alone was worth switching. Drag-and-drop reservations, real-time folio updates, live revenue numbers. This is what a modern PMS should feel like.”
Marcus Chen
Owner, Pacific Crest Inn, Vancouver
“Rate intelligence paid for itself in the first month. The AI pricing suggestions showed we were leaving $30/night on the table during peak weekends.”
Priya Nair
Revenue Manager, Riverside Hotel Group
Frequently asked
Ready to modernize
your hotel?
Book a 30-minute demo and see the tape chart, AI concierge, and booking engine live — tailored to your property.