AI Guest Concierge
Your hotel, available 24/7 via WhatsApp.
Guests text the hotel. The AI identifies them by phone number, handles requests end-to-end, and posts charges to their folio — all without staff involvement.
Text the hotel. Done.
Guests message your hotel's WhatsApp number just like texting a friend. The AI identifies them by phone number — matched to their checked-in reservation — so it already knows their name, room, and stay details.
Requests handled end-to-end.
When a guest asks for towels, the AI creates a housekeeping task and assigns it to the housekeeping queue. When they order food, it validates the item against your POS menu, creates the order, posts the charge to their folio, and confirms. No staff needed.
Guardrails you control.
Set a spend limit above which the AI asks for guest confirmation before charging. Configure which item categories it can order from. Disable it per-property or per-channel. Every AI action is logged to the full audit trail with the exact tool calls made.
Explore more features
Tape Chart & Reservations
Every room, every date — at a glance.
Direct Booking Engine
Commission-free bookings. AI-priced in real time.
OTA & Channel Manager
Booking.com, Expedia, Airbnb — synced automatically.
Revenue Management
AI pricing recommendations. Plain-language reasoning.
Front Desk & Folios
Check-in in one click. Folio in real time.
Reports & Analytics
Occupancy, P&L, QuickBooks — all built in.
See AI Concierge live.
Book a 30-minute demo and we'll walk through this feature with your property's room types and rate structure.
Book a free demo